Sales Ops Coordinator
Who is Deliverect?
Deliverect is a fast-growing Software as a Service (SaaS) startup that aims to simplify the online delivery process for restaurants. The Ghent-based company was co-founded by Zhong Xu and Jan Hollez in April 2018 and now has nearly 130+ employees. Deliverect has developed an amazing Delivery services aggregation platform that connects all food ordering and delivery channels for restaurants and is about to massively disrupt the hospitality sector. We have expanded significantly in the last couple of months, and with that so have questions of our existing customers. We continuously build in new features and expand our platform to satisfy the needs of our customers.
We are growing our Finance department and looking for a Sales Ops Coordinator to join the team. The individual will be responsible for the following:
- Process & follow up of sales orders (some are automated some are manual but all need to be followed up on correct execution)
- Be responsible for correct & timely billing towards customers
- Answer questions surrounding billing from customers and escalate when not possible to solve yourself while still following up that within a timely timeframe the customer is helped.
What we offer
- A very exciting position in close collaboration with a highly professional team
- High level of responsibility with plenty of leeway
- International team with a lot of different nationalities and regular company & team events
- A lively and open company culture with flat hierarchies and short chains of commandÂ
- A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base
- One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once again!
- Fresh fruit, a fridge, and freezer filled with food, various types of cereal, coffee, tea, and Friday drinks
- Bachelor or similar due to experience
- Fluently in English, good knowledge of French is an asset
- Good communication skills
- Eye for efficiency improvements
- Flexible as our growth is high and our organization is changing continuously
- Based in Belgium