Enterprise Project Manager

Job description

Who is Deliverect?

Deliverect is in hyper-growth! We are a SaaS company that aims to simplify online order management for business owners around the world. From local diners to multinational chains, Deliverect offers cutting edge software to simplify the lives of our customers.  The organisation is Belgium-based, founded in April 2018, and currently operating in 11 countries and has just been named as a Soonicorn company.


At Deliverect, we are ambitious and innovative, raising the bar, taking ownership of everything we do and celebrating our success with the entire team. We value open communication,respect and creative thinking. We surround ourselves with a squad of talented people from all over the world, who all work together to our one vision of delivering the first burger to the moon! If this sounds like the kind environment for you then you may be what we are looking for!


Reason for the role:

We are looking for an experienced Enterprise Project Manager for our enterprise delivery team, to lead and coordinate multiple onboarding projects, within the enterprise customers base.


From project kick-off to full roll out, possibly phased, the enterprise technical project manager will ensure our enterprise customers see value in Deliverect’s platform in a timely manner, by aligning all necessary internal and external resources. You will make special emphasis identifying the critical path and leading all stakeholders involved, in order to have the first transactional location in the shortest time possible.


Responsibilities:

  • Lead and work closely with the customer's management team, strategic partners, and Deliverect’s internal resources to drive the project completion and customer satisfaction.

  • Identify cross-project blockers and patterns for constantly improving the onboarding and rollout process.

  • Manage in parallel 10+ onboarding projects at a time.

  • Interfacing with stakeholders (both internal and external, sales, product teams) to gather requirements and feedback from customers and partners, aiming to improve Deliverect’s products, services and processes as well.


What we offer

  • A very exciting position in close collaboration with a highly professional team

  • High level of responsibility with plenty of independence

  • International team with a lot of different nationalities and regular company & team events

  • Lively and open company culture with flat hierarchies and short chains of command

  • A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base

  • One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once more!

  • Full benefits package

Job requirements

  • Strong communication and interpersonal skills that inspire and motivate leaders and teams

  • Technology experience, specifically around APIs, software development and solutions ecosystems

  • Ability to work in a geographically dispersed environment

  • Previous and provable experience in Project Management

  • Bachelor’s degree ideally however experience overshadows this

  • Experience with Agile development methodologies

  • Experience with Cloud technologies and SaaS products

  • Demonstrated operational excellence in critical thinking, process development, and improvement, problem-solving, communication, delegation and planning

  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity

  • Willing and able to address escalated client issues with speed and urgency.

  • Perfect command of English and another language is a strong asset.


At Deliverect, we are not all the same, and that is one of our greatest strengths.

We believe in including everyone on our journey of building our team globally to provide an epic SaaS based solution to our customers. We do this by embracing our individual differences by working together within a safe and inclusive working environment.

You are welcome at Deliverect for who you are, no matter where you come from, or what you look like. Our workplace is for everyone, and we are committed to treating all applicants fairly and equally.

The more voices we have represented within Deliverect, the more we will all continue to thrive, contribute, and be forward-thinking! We encourage you to bring us your personal experience, your perspectives, and your background. It’s only in our differences that we will find the power to succeed. If you require any support during our recruitment process, please let us know by emailing [email protected]